Online shop terms & conditions

 

We will receive your order as soon as payment has been made. You will receive your draft design electronically within 48 hours. You will need to approve this design via email. Your full order will take 3-4 working days to complete. Laser cut items will take longer depending on the quantities needed.

 

Envelopes, envelope liners, and stickers are supplied separately so that you can put everything together yourself. No production on online orders is done by Pistachio Designs.

 

Proof reading is the responsibility of the client and not that of Pistachio Designs. Pistachio Designs cannot be held responsible for any errors or omissions once the order has been signed off.

 

All designs and artwork remains the copyright of Pistachio Designs and may not be reproduced or copied in any way.

 

Pistachio Designs cannot be held responsible for late delivery due to reasons outside our control. You will be notified immediately if your order will take longer than anticipated.

 

Cancellation of an order will result in forfeiting any payment made.

Shipping terms & conditions

 

Our National door-to-Door delivery orders do not exceed 2kgs. The duration time is 2-4 days at R150 per delivery. (Delivery days do not include weekends and public holidays) In the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied. Examples of special delivery areas include mines, power stations, plots/farms, remote areas, military bases, game lodges, ports/harbors, embassies, and consulates. In this instance, you will be contacted prior to delivery. Pistachio Designs cannot be held responsible for late delivery due to reasons outside our control. You will be notified immediately if your order will take longer than anticipated.